When you take your car to an auto repair shop, it’s important to ask the right questions to ensure you receive reliable service and understand what to expect. Here are essential questions you should consider:
What Certifications Do Your Technicians Have?
Knowing whether the technicians are ASE-certified or have other relevant qualifications can give you confidence in their skills and the quality of the work.
Can You Provide a Written Estimate?
Before any work begins, ask for a detailed estimate that includes the cost of parts and labor. This helps prevent unexpected charges and allows you to compare prices with other shops.
What Types of Parts Do You Use?
Auto repair shops might use OEM (original equipment manufacturer), aftermarket, or used parts. Each type has its pros and cons regarding quality and cost, so find out what they use and why.
Do You Offer a Warranty on Repairs?
A warranty can provide peace of mind. Ask about the length of the warranty and what it covers. Some shops offer a standard warranty, while others might provide extended coverage for additional costs.
How Long Will the Repairs Take?
Understanding the timeline helps you arrange alternative transportation if needed. It also sets expectations for how long your car will be out of commission.
Can You Explain the Repairs Needed?
A reputable mechanic should be willing to explain the reason for the repairs and how they will fix the issue. This transparency builds trust and helps you understand what you’re paying for.
Watch the video above to learn more questions to ask auto repair shops! .
